Privacy Policy

This Website is owned and operated by Canada Games Aquatic Centre, otherwise known as the “CGAC”.

Your privacy is important to us and we will take all means possible to ensure that all personal information is kept private. This page is to inform you of our policies regarding data collection, and the use and disclosure of your data.

Our Policy

The CGAC is committed to protecting the personal information of individuals who visit this website by following responsible information handling practices in keeping with privacy laws. You can access this site’s home page and browse our site without disclosing any of your personal information. 

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. The CGAC aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please submit a request via email to info@aquatics.nb.ca

In certain circumstances, you have the following data protection rights:

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Information Sharing

The CGAC does not sell personal information we collect.

We will not disclose your personal information to anyone else without your prior knowledge or consent, except with agents or contractors of CGAC who perform services for us and when required by a government body or agency, or as permitted by law.

Your Information

We collect personal data that you provide online, or when you access our programs and services, in order to better meet your program, service and information needs. We also use and disclose data, which does not identify individuals, for statistical purposes to develop and enhance CGAC programs and services. We may also collect personal information in order to satisfy legal, government and regulatory obligations. If you supply us with your email address, you may receive notifications from us with important information about the CGAC program or service in which you are registered. Our preferred method of reaching members, lesson participants and users is via email.

If you do not wish to hear about other CGAC programs, services or opportunities, please send an email to info@aquatics.nb.ca

Types of Data Collected

Personal Data

While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us via email at info@aquatics.nb.ca

Usage Data

We may also collect information about how our website is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Your IP address is never stored in our database, we use your IP to obtain general and anonymized data about your profile end users such as approximate geo-location e.g country, city.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website

Examples of Cookies we use:

More information on our use of cookies can be found on our Cookies Policy

 

Use of Data

Canada Games Aquatic Centre uses the collected data for various purposes:

Retention of Data

The CGAC will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. The CGAC will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our membership database, or we are legally obligated to retain this data for longer time periods.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside of Europe and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there.

The CGAC is operated out of an office in New Brunswick, Canada. Whilst all servers and data are stored in Canada, our membership database and scheduling system are created and maintained by Max Galaxy Active Net in the United States. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. The CGAC will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Business Transaction

If the CGAC is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice when your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, the CGAC may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

The CGAC may disclose your Personal Data in the good faith belief that such action is necessary to:

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our website, to provide service updates on our behalf, to perform website-related services or to assist us in analyzing how our website & programs are used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Behavioral Remarketing

The CGAC uses remarketing services to advertise on third party websites to you after you visited our Service. Our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.

Confidentiality / Security

CGAC maintains physical, electronic and administrative safeguards that are appropriate to the type of personal information we obtain from you. 

Privacy Questions

You have the right to access your personal information in our files and to update or remove that information as necessary, subject to any legal restrictions. If you are aware of any inaccuracy or changes in the personal information which we hold about you, please contact CGAC staff.

Online Legal Policy

This website and our social media communities were created to be informative. Accordingly, we will permit you to download or photocopy material displayed on this site for your non-commercial personal use. Any content or graphics extracted from the site must prominently display copyright and other proprietary notices.

Terms and Conditions

This site is owned by the CGAC. Any images, graphics, multimedia or content is copyrighted by CGAC and may only be used in the manner provided for in these Terms and Conditions. In addition, the site contains names, logos, trademarks, service marks and other intellectual property, which are the property of the CGAC and may not be used for any purpose without the express written consent of the CGAC.

Links

The CGAC Website may contain links to other Web sites. CGAC is not responsible for the privacy practices of those other Web sites nor do we endorse the materials presented on Web sites that are not owned and operated by CGAC. We encourage visitors to review each site’s privacy policy before disclosing any personally identifiable information.

Updating of Privacy Policy

The CGAC regularly reviews its policies and procedures to ensure we remain current with evolving public expectations and changing laws. Any important information about our privacy policy 

Social Media Policy

Our Social Media team works diligently to post accurate, timely, relevant content.

We encourage our community to share content with us such as photos and stories of their CGAC experiences. We assume that anyone sharing this user-generated content has the right to do so and has the permission of the photographed individuals. Please do not post photos you do not have permission to post, including photos of children without the permission of a parent or guardian.

We welcome constructive feedback, but we reserve the right to remove any comments that are inappropriate due to foul language, attacking of a single person or group, unsupported accusations, or spam that explicitly promotes a product or service. If contact information is available, we will notify comment authors personally to let them know their comments have been removed. We reserve the right to ban repeat offenders.

Contact Information

Questions, concerns or complaints relating to the CGAC’s privacy policy or the treatment of personal information should be directed in writing to:-

Cassidy Smith
Marketing and Communications Manager
50 Union Street
Saint John NB
E2L 1A1